what is 4g or lte?
lte stands for ‘long term evolution’ – it is a radio access technology to deliver very high speeds. 4g is a standard in mobile network technology and stands for ‘fourth generation’ - the latest after 2g and 3g which gives you a faster and rich internet experience. with 4g lte hi-speeds, you can notice a visible difference while downloading files, doing video-chat, playing multiplayer games or while viewing hd videos online.
what is the difference between gprs, edge, 3g and 4g?
how is 4g better than 3g?
what all can i do with airtel 4g?
what kind of speed can i expect in 4g?
will i be able to play online games on airtel 4g?
will i be able to make/receive voice calls or send/receive sms on airtel 4g?
can i do a video call on airtel 4g?
what is the difference between wired broadband and wireless broadband?
Plans, billing and coverage
how do i recharge my airtel 4g prepaid number?
when my smartphone gets 4g enabled, which 4g data plans will be available on my smartphone?
is airtel 4g in my city?
will i be able to use airtel 4g on roaming will there be roaming charges?
Billing & usage
i already have an existing postpaid prepaid number will i get a separate bill for my 4g number?
is 4g on smartphone also available on prepaid?
how do i check my usage?
do i need a new or separate sim or number for airtel 4g?
if you are an airtel customer, you need a 4g sim (usim) to use airtel 4g. to check whether you already have a usim or not, and to request for a usim, visit www.airtel.in/4g. alternatively, you may visit the nearest airtel store.
What is USim?
a. usim stands for universal subscriber identification module, it is different than your current sim since it is a 128 kb sim.
b. a universal subscriber identity module or universal subscriber identification module (usim) is an integrated circuit that securely stores the international mobile subscriber identity (imsi) and the related key used to identify and authenticate subscribers on mobile telephony devices.
what is the difference between normal sim & usim?
a. normal sim supports 2g & 3g network, but usim supports 2g, 3g, 4g networks as well as java applications.
b. memory of normal sim is 64 kb whereas memory of usim is 128 kb.
how can i use airtel 4g what do i need to use airtel 4g?
a. you will require a 4g lte enabled device and a usim.
b. airtel has developed an ecosystem of partners who have come up with multiple devices to suit your requirements.
1. airtel 4g lte usb dongles 2. airtel 4g lte indoor cpe ( icpe)
can i shift to 4g directly from my existing 2g connection?
will 4g eat up my data faster and i will get huge bills?
how do i know that i am on airtel 4g network or that airtel 4g is active on my number?
what is the difference between a single and multi-mode dongle?
a. subject to the availability of the services in the city
1. a single-mode device will support airtel 4g lte data network only.
2. a multi-mode device will support 2g / 3g / 4g network.
b. please note that voice and sms is not supported on 4g. in 3g & 2g your sms and ussd along with data services will work.
are you giving any warranty on the dongles?
the dongles will come with a 1 year manufacturer's warranty.
i have forgotten my dongle number where do i get it from?
when connected to the internet through airtel 4g dongle, click on the ‘check usage’ option on your connection manager.
where are your dongle service centres?
If you have a 4G SIM, 4G contract, and your phone supports your carrier's 4G bands but you still can't get a 4G/LTE connection, you made need to enable LTE mode on your modem. Here's how to do it.
1 - Check your current settings. This is important to retain 3G data when moving out of 4G range. You can find this under Settings > Tethering & Networks > Mobile Network > Network Mode
If you don't see LTE listed there, then proceed to step 2. If it's there, select it. Failing that then you have a different problem.
2 - go to your dialer and paste *#*#4636#*#*
Alternatively, you can use the 4G LTE Switch app to skip to step 4.
3 - a menu will open automatically. Click on Phone Info and scroll down to where it says Pick Prefered Network Type.
4 - Press the drop down box and select the option that adds LTE along with your old options.
E.g. for me before it said GSM/WCDMA, so now I pick LTE/GSM/WCDMA to turn on 4G
5 - your network will reconnect and you should now see a 4G icon appear in the top bar.
Note - Rebooting your phone or navigating back to Settings > Tethering & Networks > Mobile Network will reset your connection to default, meaning that you will lose 4G and have to start again!
I have no idea why this is an issue, it's ridiculous. By there you go, hope that solves your problem.
With 5.0 I've found that 4G now appears correctly in the "preferred network mode" under Settings > Tethering & Networks > Mobile Network > Network Mode.
However, if that option is not there for you, you could try this method: (but do so at your own risk!)
go to your dialler and type 3845#*855# to get to the hidden menu. (other LG G3 models can replace the 855 part with their model number)
click "LTE-Only"
click "Modem Settings"
click "RAT Selection" (Radio Access Technology Selection)
pick "GSM/WCDMA/LTE auto"
You should see a little box that says "Success" and LTE should be working. You could also try forcing "LTE-Only" to see if you can pick up a 4G/LTE connection.
I hope that helps.
if you are an airtel customer, you need a 4g sim (usim) to use airtel 4g. to check whether you already have a usim or not, and to request for a usim, visit www.airtel.in/4g. alternatively, you may visit the nearest airtel store.
What is USim?
a. usim stands for universal subscriber identification module, it is different than your current sim since it is a 128 kb sim.
b. a universal subscriber identity module or universal subscriber identification module (usim) is an integrated circuit that securely stores the international mobile subscriber identity (imsi) and the related key used to identify and authenticate subscribers on mobile telephony devices.
what is the difference between normal sim & usim?
a. normal sim supports 2g & 3g network, but usim supports 2g, 3g, 4g networks as well as java applications.
b. memory of normal sim is 64 kb whereas memory of usim is 128 kb.
how can i use airtel 4g what do i need to use airtel 4g?
a. you will require a 4g lte enabled device and a usim.
b. airtel has developed an ecosystem of partners who have come up with multiple devices to suit your requirements.
1. airtel 4g lte usb dongles 2. airtel 4g lte indoor cpe ( icpe)
can i shift to 4g directly from my existing 2g connection?
can i shift to 4g directly from my existing 2g connection?
will 4g eat up my data faster and i will get huge bills?
4g tariffs are exactly similar to 3g tariffs, hence your bill will depend on your usage only. 4g speeds are faster and hence the more data you browse, the more data you consume out of your respective plan. it is suggested to use the plan option according to your monthly data requirement on your smartphone. if you do consume your data quota, you'll have options to upgrade your tariff plan, and you also have the option to buy smartbytes/top-ups to continue on hi-speed 4g internet experience.
how can i activate airtel 4g?
how can i activate airtel 4g?
a. you can visit our arc / airtel store for an exclusive experience of airtel 4g services and leave your contact details. our sales executives will visit you at your home or office for a sales consultation and product demonstration before collecting the order.
b. alternately, you can leave your contact details on our website or at our customer care 18001030405. we will get back to you soon.
c. you will get a new airtel 4g number.
d. we would require your address & id proof along with photograph & an alternate mobile number. the later will allow us to communicate through sms.
b. alternately, you can leave your contact details on our website or at our customer care 18001030405. we will get back to you soon.
c. you will get a new airtel 4g number.
d. we would require your address & id proof along with photograph & an alternate mobile number. the later will allow us to communicate through sms.
how do i know that i am on airtel 4g network or that airtel 4g is active on my number?
when you have connected your dongle to the laptop; on the connection manager screen you will find "lte" written beside the signal bar on the bottom left corner of the window. this means you are on 4g.
what is the difference between a single and multi-mode dongle?
a. subject to the availability of the services in the city
1. a single-mode device will support airtel 4g lte data network only.
2. a multi-mode device will support 2g / 3g / 4g network.
b. please note that voice and sms is not supported on 4g. in 3g & 2g your sms and ussd along with data services will work.
are you giving any warranty on the dongles?
the dongles will come with a 1 year manufacturer's warranty.
i have forgotten my dongle number where do i get it from?
when connected to the internet through airtel 4g dongle, click on the ‘check usage’ option on your connection manager.
where are your dongle service centres?
there are service centres in 4g cities which will provide hardware support.
If you have a 4G SIM, 4G contract, and your phone supports your carrier's 4G bands but you still can't get a 4G/LTE connection, you made need to enable LTE mode on your modem. Here's how to do it.
1 - Check your current settings. This is important to retain 3G data when moving out of 4G range. You can find this under Settings > Tethering & Networks > Mobile Network > Network Mode
If you don't see LTE listed there, then proceed to step 2. If it's there, select it. Failing that then you have a different problem.
2 - go to your dialer and paste *#*#4636#*#*
Alternatively, you can use the 4G LTE Switch app to skip to step 4.
3 - a menu will open automatically. Click on Phone Info and scroll down to where it says Pick Prefered Network Type.
4 - Press the drop down box and select the option that adds LTE along with your old options.
E.g. for me before it said GSM/WCDMA, so now I pick LTE/GSM/WCDMA to turn on 4G
5 - your network will reconnect and you should now see a 4G icon appear in the top bar.
Note - Rebooting your phone or navigating back to Settings > Tethering & Networks > Mobile Network will reset your connection to default, meaning that you will lose 4G and have to start again!
I have no idea why this is an issue, it's ridiculous. By there you go, hope that solves your problem.
With 5.0 I've found that 4G now appears correctly in the "preferred network mode" under Settings > Tethering & Networks > Mobile Network > Network Mode.
However, if that option is not there for you, you could try this method: (but do so at your own risk!)
go to your dialler and type 3845#*855# to get to the hidden menu. (other LG G3 models can replace the 855 part with their model number)
click "LTE-Only"
click "Modem Settings"
click "RAT Selection" (Radio Access Technology Selection)
pick "GSM/WCDMA/LTE auto"
You should see a little box that says "Success" and LTE should be working. You could also try forcing "LTE-Only" to see if you can pick up a 4G/LTE connection.
I hope that helps.
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